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Content Processing Specialist (entry-level, remote)

BrandBastion - Informática / Tecnologia

Do you live and breathe social media and are you interested in content moderation?
Do you feel inspired by the power of the written word?
Can you easily catch the meaning behind a seemingly plain text?

If your answer to all the above is “yes” then our fantastic team of Content Processing Specialists is looking forward to have you join the team.

Who we are and what we are looking for:

BrandBastion is a company specialized in brand protection and optimization on social media. We are looking for a candidate with passion for social media and linguistics to join our global Content Processing Specialists team in their work with community management of brand pages on different social media channels. This position is a great opportunity to build your career and gain valuable work skills and experience therefore students and fresh graduates are encouraged to apply.

This will be a remote position with evening and weekend shifts, so you get to work from home - yet still be a part of the amazingly talented and global BrandBastion team!

What you will be doing:

- Analyze all aspects of written online communication (is someone joking or aggressive, is it a meme or a genuine message)
- Spot trends and potential risks for social media crisis
- Escalate comments in need of attention to the client brand
- Respond to customer inquiries

Skills and experiences we share and would like our new colleague to have too:

- Solid background in customer support and/or in working with written content
- Excellent English skills (written and spoken)
- Great attention to detail
- Able to work independently and from home (with access to well-functioning computer and broadband internet connection)
- High integrity and great work moral
- Good knowledge of latest trends and news on social media
- Flexible schedule
- Fluency in at least one of the following languages: Spanish, Portuguese, Finnish and/or Swedish


- Competitive compensation
- Great opportunities to learn and build your career
- Work with some of the world’s coolest and most innovative brands
- Get to work with the global and remote team of #BrandBastioneers

Content Processing Specialist (entry-level, remote) (Atendimento ao Cliente)
1 Vaga(s)

Todas (Localização Coimbra)
Todas (Localização Porto)
Todas (Localização Lisboa)


Estudos mínimos Bacharelato
Cursos 1. Ciências da Linguagem
2. Estudos Ingleses e Espanhóis
3. Estudos Portugueses
4. Línguas, Literaturas e Culturas
5. Tradução
Requisitos mínimos - student or fresh graduate
- must reside in Portugal
Idiomas Inglês ( Leitura: Nivel avançado / Escrita: Nivel avançado / Conversa: Nivel avançado )


Tipo de contrato Contrato a termo incerto
Horário de trabalho Tardes

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